How to work with someone who compromises in conflict
By Selfcarta Research Team. Last updated .
Let their talent for quick, fair deals handle the everyday stuff: that's how to work with someone who compromises in conflict, as long as you ask them to slow down when an issue is too important to split down the middle. They tend to want each side to give a little and move on. That keeps teams moving, though the first deal isn't always the best deal.
Deal or no deal?
It's 4.30 on a Thursday. Sales wants a 20 per cent discount for a client. Finance says 10. Before you've finished your sentence, Rafael says, "Fifteen?" Everyone nods, relieved. The meeting finishes early. You've got a nagging feeling, though, that nobody asked why the client wanted the discount in the first place. Maybe all they needed was a longer payment term, and you could have charged full price.
Rafael isn't wrong to want a quick and fair outcome. People with a compromising conflict style see that a good-enough solution today is often better than a perfect one next month. They also tend to be alert to fairness, and they don't like it when someone walks away with nothing. On most Thursdays, that's a very useful person to have in the room.
Two kinds of decisions
Before you start a negotiation, ask which kind of issue it is.
Split-able issues. Who's on call over the holidays? How to divide the budget for two similar projects? When to hold the meeting? Fine. Let them work their magic. You'll save hours.
Non-split-able issues. A safety standard, a legal requirement, a decision about whether to enter a new market. Half a safety check isn't a compromise, it's just a problem. In cases like these, it helps to name the stakes beforehand:
"This one's different. I don't want us to meet in the middle yet, because the middle might not be safe. Before we talk options, could you help me find out what each team absolutely needs?"
Ask one more question
You don't have to stop their dealmaking. Just insert a gentle pause before the handshake. Here are some questions that work well:
- "Before we settle on that, what does each side actually need?"
- "Is there an option that gets us more than halfway for both groups?"
- "If we split this, who ends up carrying the cost?"
- "Are we fine with this in six months, or are we simply fine with it today?"
That last one is especially helpful for repeated deals. A person who always trades might also find that the same parties are coming back with the same fight every quarter, which is often a sign that something beneath the surface hasn't been addressed.
Don't exploit the habit
If you know your colleague will always offer to meet you halfway, you could be tempted to open with an extreme position. It'll work, for a while. Then they'll notice, and you'll have lost one of the most trustworthy people on your team. Open with what you really want, and say why. A habit of fairness should be repaid in kind.
There's a related trap for them, too. They may be giving away things that matter to them, just so that a deal can be reached. Ask them, every so often:
"You've given ground on the last three of these, and I want to check you're okay with that. What would you hold firm on if you had the choice? I'd back you."
Giving them feedback
If quick deals have caused problems, be honest and respectful about their strength. "You got us out of a deadlock last week, and that's why I keep asking you to these meetings. On the pricing deal, though, I think we settled before we knew what the client wanted. On anything over 50 grand, can we spend a day finding out what each side needs before we talk numbers?" A clear threshold like this gives them permission to take the time, while leaving their judgment intact for smaller matters.
What they do well
Plenty of work stalls because no one's willing to give anything up. A natural compromiser can break a stalemate, keep relationships intact between departments, and help everyone get back to work. They're often seen as fair by both sides. That reputation is worth a lot, especially when tempers are high and someone must broker the peace. When you've got a time-critical issue, they may be the first one you call.
Do give them credit. A smooth compromise can be invisible afterwards, because nobody remembers the fight that didn't happen.
Further reading
Compromisers make easygoing friends, as you'll see in how to be friends with someone who compromises. If someone gives way completely instead of halfway, you may need how to give feedback to someone who accommodates in conflict, and in love, how to love someone who accommodates in conflict.
A quick note from each person on what they'd never trade can save you some long meetings. Get a Field Guide written for the people in your life.
Do you tend to meet in the middle, dig in or go look for a third option? Find out with the Conflict Style Expedition.